
Beyond SOPs: Why Most Contractors’ “Systems” Don’t Actually Work
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Beyond SOPs: Why Most Contractors’ “Systems” Don’t Actually Work
Liz Chism on The Contractor Fight Podcast with Tom Reber
Are you a contractor frustrated because your business still feels chaotic—despite all the “systems” you’ve tried to put in place?
That’s exactly what Liz Chism unpacked in her recent conversation with Tom Reber on The Contractor Fight Podcast. Liz, a business coach who helps contractors systemize, scale, and reclaim their time, shared why simply having SOPs isn’t enough to fix the chaos inside most construction companies.
“Most contractors think they have a systems problem—but what they really have is an operating system problem,” Liz explains. “You can have all the checklists in the world, but if your team doesn’t take ownership and your processes aren’t tied to clear outcomes, nothing changes.”
In this episode, Liz and Tom dive into:
Why standard operating procedures (SOPs) often fail to produce real results.
How to build an operating system that integrates people, processes, and accountability.
The mindset shift contractors must make to step out of daily chaos and lead like a true CEO.
If your construction business feels stuck—if every problem lands on your plate—it’s not about working harder. It’s about building systems that actually work without you.

